TERMS OF SERVICE

Last Updated: [01/02/2026]

Welcome to Femiora. These Terms of Service ("Terms", "Terms and Conditions") govern your access to and use of the website, mobile applications, social media pages, and all related services, features, content, and products offered by Femiora, a silver jewellery brand (collectively, the "Services").

Please read these Terms carefully before using our Services. By accessing, browsing, or purchasing from Femiora, you agree that you have read, understood, and are legally bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree with these Terms, please do not use our Services.

1. DEFINITIONS

For the purpose of these Terms, the following definitions apply:

• "Femiora", "we", "us", "our" refers to the brand Femiora, its owners, directors, employees, affiliates, and authorized representatives.

• "User", "you", "your" refers to any individual or entity accessing or using the Services.

• "Products" refers to silver jewellery and related accessories offered for sale under the Femiora brand.

• "Website" refers to the official Femiora website, including all subdomains.

• "Content" includes text, images, videos, graphics, logos, designs, product descriptions, pricing, and all other material made available through the Services.

2. ELIGIBILITY TO USE THE SERVICES

By using our Services, you represent and warrant that:

1. You are at least 18 years of age or accessing the Services under the supervision of a parent or legal guardian.

2. You have the legal capacity to enter into a binding contract under applicable laws.

3. All information provided by you is accurate, current, and complete.

Femiora reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if eligibility requirements are not met.

3. ABOUT FEMIORA AND OUR PRODUCTS

Femiora is a silver jewellery brand dedicated to crafting and curating elegant, contemporary, and timeless jewellery pieces. Our products may include rings, earrings, necklaces, bracelets, anklets, and other silver-based ornaments.

All products are primarily made of sterling silver or other silver alloys as described in the product specifications. Minor variations in color, texture, weight, or finish may occur due to the handcrafted nature of jewellery and natural characteristics of silver.

4. ACCOUNT REGISTRATION

To access certain features of our Services, you may be required to create an account.

4.1 Account Responsibilities

You agree to:

• Provide accurate and complete registration information.

• Maintain the confidentiality of your account credentials.

• Be fully responsible for all activities that occur under your account.

Femiora is not liable for any loss or damage arising from unauthorized use of your account.

4.2 Account Termination

We reserve the right to suspend or terminate your account without notice if:

• You violate these Terms.

• You engage in fraudulent, abusive, or unlawful behavior.

• Required by law or regulatory authorities.

5. PRICING AND PAYMENT

5.1 Pricing

All prices displayed on the Website are subject to change without prior notice. Prices may vary due to fluctuations in silver market rates, manufacturing costs, or promotional offers.

Femiora makes reasonable efforts to ensure accurate pricing; however, errors may occur. If a pricing error is identified after an order is placed, we reserve the right to cancel the order and refund the amount paid.

5.2 Payment Methods

We accept payment through authorized payment gateways, including but not limited to credit cards, debit cards, UPI, net banking, and digital wallets.

By providing payment information, you represent that you are authorized to use the selected payment method.

6. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. Femiora reserves the right to accept or reject any order at its discretion.

An order is considered accepted only after:

• Payment is successfully processed, and

• An order confirmation is issued by Femiora.

We may cancel orders due to stock unavailability, pricing errors, suspected fraud, or operational issues.

7. SHIPPING AND DELIVERY

7.1 Shipping Policy

Femiora delivers Products to locations supported by our logistics partners. Shipping timelines are estimates and may vary due to external factors such as weather, courier delays, or regulatory inspections.

7.2 Risk of Loss

Risk of loss and title for Products pass to you upon delivery to the shipping address provided.

Femiora is not responsible for delays or losses caused by incorrect address details provided by the User.

8. RETURNS, EXCHANGES, AND REFUNDS

8.1 Return Eligibility

Due to the nature of jewellery, returns and exchanges are subject to hygiene, customization, and wearability considerations. Only unused, unworn, and undamaged Products in original packaging may be eligible.

8.2 Refund Process

Approved refunds will be processed to the original payment method within a reasonable time, subject to payment gateway processing timelines.

Customized or engraved jewellery is generally non-returnable unless defective.

9. PRODUCT CARE AND DISCLAIMER

Silver jewellery naturally oxidizes over time. Proper care is required to maintain appearance and longevity.

Femiora is not responsible for damage caused by:

• Improper storage or cleaning

• Exposure to chemicals, perfumes, or water

• Normal wear and tear

Product images are for illustrative purposes only and may vary slightly from actual products.

10. INTELLECTUAL PROPERTY RIGHTS

All Content available through Femiora is the exclusive property of Femiora and is protected under intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any Content without prior written permission from Femiora.

11. USER CONDUCT

You agree not to:

• Use the Services for unlawful purposes

• Infringe intellectual property rights

• Upload malicious software or harmful code

• Attempt unauthorized access to our systems

Violation may result in termination and legal action.

12. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites or services. Femiora does not control and is not responsible for third-party content, policies, or practices.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Femiora shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Services or Products.

Our total liability shall not exceed the amount paid by you for the specific Product giving rise to the claim.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Femiora from any claims, damages, liabilities, costs, or expenses arising out of your use of the Services or violation of these Terms.

15. FORCE MAJEURE

Femiora shall not be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, government actions, strikes, or technical failures.

16. TERMINATION

We reserve the right to terminate or suspend access to the Services at any time without notice for violation of these Terms.

All provisions that should survive termination shall continue, including intellectual property and limitation of liability clauses.

17. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Courts located within India shall have exclusive jurisdiction.

18. CHANGES TO TERMS

Femiora may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.

19. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and related policies, constitute the entire agreement between you and Femiora.

21. CONTACT INFORMATION

For questions or concerns regarding these Terms, please contact:

Femiora
Email: [Insert Official Email Address]
Business Address: [Jubliee apartment Narhi ,Hazratganj ,Lucknow 226001]

By using Femiora Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.